Testimonials

Keeping you connected

Keeping you connected

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Keeping you connected

OUR RATING AVERAGE

Testimonials Overall rating: ★★★★★ 4.9 based on 37 reviews
5 1

These reviews are based on real jobs and actual testimonies from our clients, for work performed from DSL testing, Data cable installation including, fault finding and repairs and more. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.

 

Internal socket fault

★★★★★
5 5 1
Paul was unbelievable Fantastic Service .

406524970

★★★★★
5 5 1
5 star service Paul. Thanks for going out of your way to get the job done. Very Professional

Lightening Strike

★★★★★
5 5 1
Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.

 

Name
Email
Type of Service
Rating
Review Content

Internal socket fault

★★★★★
5 5 1
Paul was unbelievable Fantastic Service .

406524970

★★★★★
5 5 1
5 star service Paul. Thanks for going out of your way to get the job done. Very Professional

Lightening Strike

★★★★★
5 5 1
Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.

MDF Jumper

★★★★★
5 5 1
Paul was fantastic to say the least. He fixed my problem efficiently with a professional standard. I highly recommend him. Thank you Paul.

Leadin

★★★★★
5 5 1
Unlike every other person I dealt with, Paul had a very proactive & professional approach. Most importantly he took great care to ensure his work was to high standards. Would highly recommends his services. Thanks Paul!

MDF Jumpering

★★★★★
5 5 1
Paul was very efficient and professional. He fixed my MDF problem that a previous techinian couldn't do it. Highly recommended. Thank you Paul !!!

Lead in connection

★★★★★
5 5 1
made the inquiry on Friday and the job was done next day at a reasonable price which my ISP quoted me a few times more expensive. Top professional and highly recommended.

Replace damaged cable.

★★★★★
5 5 1
Very prompt, professional and knowledgeable. Was a pleasure to deal with.

Relocation of phone & internet.

★★★★★
5 5 1
Paul provided prompt,professional & friendly service at the right price.Highly recommended.

VDSL test and new lead-in cable

★★★★★
5 5 1
Very prompt and professional service and advice from Paul that helped me to isolate a fault tha was cutting my NBN bandwidth in half. His detailed report and photos also helped me to escalate the fault through my ISPs reds tape to force engineering action to resolve the fault. Paul also responded immediately to my last minute request to upgrade the lead-in cable to the property to future proof my NBN connection. Highly recommended.

Instal new office network

★★★★★
5 5 1
Paul provided excellent advice and service to ensure we did not overspend our limited charity budget. He strives for complete customer satisfaction. Highly professional and great to work with.

ADSL Internet

★★★★★
5 5 1
Prompt, professional service from Paul who quickly found my internet fault. He had the problem solved so quickly I didn't have to waste a day off work.

Leadin

★★★★★
5 5 1
Prompt and efficient. Technician was knowledgeable and friendly. Highly recommend them

410651246

★★★★★
5 5 1
Paul is competent, conscientious and highly professional. I have had trouble with my internet and home line phone service for a long time and my internet provider has offered only minimal assistance. Paul, on the other hand, improved my service exponentially, including rectification of previous poor workmanship - and happily returned when I experienced further problems. Additionally, he explained my problems clearly and comprehensibly.

MDF jumpering

★★★★★
5 5 1
Paul was great. He help set up the MDF to connect to our unit. Very friendly and would recommend him to anyone. Thanks Paul!

internet repairs

★★★★★
5 5 1
Very slow internet now fixed very fast

Repairs

★★★★★
5 5 1
ARCS identified and rectified previous poor workmanship of ethernet and coaxial terminations from another company and gave us detailed information of the repairs. We were very happy with the service given to us by ARCS.

Line repair

★★★★★
5 5 1
Excellent service! Located fault in the line immediately. Could not have been any more helpful!

Internet cable repair

★★★★★
5 5 1
Very happy with the servie turned up when he said he would done a temporary fix on the spot to get us up and running until we could arrange a permanent solution i highly recommend ARCS

Network

★★★★★
5 5 1
We were delighted with the professional and friendly attitude ARCS technician displayed when he attended on site to fix a number of network issues. We highly recommend ARCS.

Leading cable

★★★★★
5 5 1
Paul from Arcs is so amazing, with friendly behaviour, he is so much focused on his work, he helped me to connect leading cables, and he did it so effectively, i like the way he is.

Cable phone line

★★★★★
5 5 1
Paul from Arcs is amazingly efficient, caring, and totally honest. He fixed my phone line that had been out of service for four months. He kept focused entirely on our job till he nailed it. Other telcos had tried and failed. Highly recommended. He is the best technician I have ever dealt with. Go no further- get Paul. He will fix it.

Fixed line repair

★★★★★
5 5 1
Excellent service. Paul came and fixed the problem within a couple of hours of calling. Waisted no time, left no mess. I would use them again in a heartbeat.

Phone lines /internet/data

★★★★★
5 5 1
I was amazed in the efficiency of service Paul provided. Not only demonstrated the faults he found re internet but the honesty was also demonstrated in his work. I would not hesitate in recommending ARCS . fast honest and very well priced . my internet runs like a rocket. so wrapt

adsl/internet

★★★★★
5 5 1
Paul efficiently rewired the phone system, installed a wireless telephone system and solved our internet problem and managed to increase our internet speed from 1-2 to average of 6 seen in a speed test. Very pleasant tradesman to deal with with his charges fair and resonable.. John W.

Internet

★★★★★
5 5 1
Paul responded to our call at 6 pm on a Friday evening and fixed our internet problem straight away. Above and beyond - great service.

Internet

★★★★★
5 5 1
A big shout out to ARCS Tech Paul who had our internet service back up and running in one afternoon after we’d been waiting since early January to have it restored. Paul identified our service problem in less than half an hour after 6 weeks, 7 NBN techs and 3 service calls still could not restore our service. We can’t thank you enough Paul, you are brilliant!! I can’t recommend this service highly enough.

Phone

★★★★☆
4 5 1
We had a phone issue that these guys went above and beyond to fix. Much Appreciated

Phone/Internet Troubleshooting

★★★★★
5 5 1
We had an issue with internet/phone. Paul identified the issue quickly and fixed it. I would highly recommend ARCS.

TPG internet

★★★★★
5 5 1
Telstra technician arived and found my dogs had chewed my Leadin contacted ARCS tech arrived same day and fixed excellent very friendly service

Data point install and cleanup

★★★★★
5 5 1
Recently bought a house which had a bit of a mess of "DIY" telephone and network connections strewn through the house. Was all a bit dodgy. Paul came in, cleaned it up, explained what he was doing, cleaned up after himself and all-in-all provided a professional service at a reasonable price. +1 from me.

phone/internet

★★★★★
5 5 1
Solved the problems for us promptly and efficiently. Very much appreciated.

Internet Issues

★★★★★
5 5 1
Excellent services, 110% satisfaction, would recommend Paul to everyone. Steve FINE

Internet repair

★★★★★
5 5 1
Arcs tech did a excellent job fixed everything that had to be fixed. Excellent service.

Phone/Internet issues

★★★★★
5 5 1
Paul provided a professional and fast service with reasonable pricing. He identified and fixed the problem within a short timeframe and even followed up the next day to confirm that there were no issues with the ADSL connection. Will definitely recommend him to others. Thanks Paul!

No Phone or Internet

★★★★★
5 5 1
We had a lighting strike hit our neighbours house causing us to loose all phone and internet services. ARCS Technician attended promptly and repaired and provided an insurance report. Highly recommended.

Internet Issues

★★★★★
5 5 1
A big thank you for the great level of service you provided ARCS. The Technician managed to attend to the job the same day I requested it and he arranged access with the tenant directly. Paul your communication skills are second to none which is highly important in my industry and dealing with different trades people all the time. You provided a fast, professional service with reasonable pricing. I couldn't ask for more. Definitely recommend your service to others. Thanks again.