Keeping you connected
Keeping you connected
Keeping you connected
OUR RATING AVERAGE
Our reviews are based on real jobs and actual testimonies from our clients, ARCS Technicians can perform DSL testing, CAT6 Data cable installation, fault finding and repairs. ARCS provides professional and expert advice to all our clients.
So if you require an honest and reliable service for your Lead-in cable installation or repair, need a private NBN technician or just advice!! call US today. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.
Paul was amazing came out
Paul was amazing came out on a Sunday saw the problem and came back to fix it instantly. took him only an hour to repair the problem that we have been struggling with for ages! cheapest price out there and best service 10/10 would highly recommend!
Chatted to Paul over the
Chatted to Paul over the phone, explained the problem, then managed to accommodate us today despite a busy schedule. He came out, solved the problem, and went above board to sort it all out and even spoke my internet provider to work out things. Great efficient service backed by a lot experience and understanding. Highly recommended.
Paul is a good guy,
Paul is a good guy, have rich experience. The work is fast and neat. 👍
Very fast, seven days a
Very fast, seven days a week. Got it back to a stable condition, overcoming the convoluted-infested-barely-accessible on-site cabling.
Paul was at our place
Paul was at our place testing our phone cable connection and service both internally & externally for 3 hours in the morning & 3 hours in the afternoon. He had to fix many issues both internally & externally & explained what he was doing & did such a seamless job. He also did not charge us extra for the overtime. I’d recommend him as a trustworthy & highly skilled operator.
Our MDF Box and TV
Our MDF Box and TV splitter box in our strata building had been damaged, Paul came, replaced and fixed both within a week. Now, everyone in our building enjoyed the good signals of the internet and phone line. GOOD JOB AND A BIG THANK YOU.
Paul provided an amazing service.
Paul provided an amazing service. Extremely detailed and clear in his explanation. Paul was very thorough in his troubleshooting and also helped me speak with technical support at my ISP to further narrow down the issues. I called Paul late on Tuesday afternoon and he was at my place at 9 am Wed. Amazing service and would use again if I need.
Paul was very knowledgeable and
Paul was very knowledgeable and helpful in assisting us on the technical aspect of the implementation. The work was carried out in a professional manner. Job well done and very happy with the result.
Paul went well beyond my
Paul went well beyond my expectations providing excellent, prompt, efficient service. He took the time to explain everything that he was doing. I would highly recommend his service and company to anyone who wants a totally professional job done
Thank you, Paul, for coming
Thank you, Paul, for coming down to the Illawarra region on a Saturday so we could have Internet instead of waiting for the NBN technician my provider was sending Monday. You went above and beyond to get us connected that very day and it is much appreciated!
Paul provided excellent advice, Very
Paul provided excellent advice, Very prompt and professional service and great service would highly recommend him for any telco work.
Highly recommend Paul, very professional.
Highly recommend Paul, very professional.
Paul was very thorough and
Paul was very thorough and professional in rectifying a problem created by an NBN technician
Professional service, great rate…great guy.
Professional service, great rate…great guy. Knows what he’s doing and is helpful with advice. Happy customer 🙂
Thanks Paul for the fast
Thanks Paul for the fast fix very easy to deal with and neat and tidy work thanks highly recommend
ARCS Tech attended today to
ARCS Tech attended today to assist me in the relocation of my modem from the garage to a more suitable location GREAT JOB highly recommend.
made the inquiry on Friday
made the inquiry on Friday and the job was done the next day at a reasonable price which my ISP quoted me a few times more expensive. Top professional and highly recommended.
Unlike every other person I
Unlike every other person I dealt with, Paul had a very proactive & professional approach. Most importantly he took great care to ensure his work was too high standards. Would highly recommend his services. Thanks, Paul!
Paul was fantastic, to say
Paul was fantastic, to say the least. He fixed my problem efficiently with a professional standard. I highly recommend him. Thank you, Paul.
Paul was very efficient and
Paul was very efficient and professional. He fixed my MDF problem that a previous technician couldn’t do it. Highly recommended. Thank you, Paul !!!
Paul was fantastic he was
Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.
5-star service Paul. Thanks for
5-star service Paul. Thanks for going out of your way to getting the job done. Very Professional
Paul was unbelievable Fantastic Service.
Paul was unbelievable Fantastic Service.
When I moved into my
When I moved into my Wentworth Falls home the most I could get was 16mbps. I called ARCS to see if the Ould help boosts it. Paul came over, put a new CAT 6 cable in and DOUBLED the download speed. I’m now getting close to 40mbps. Could not be happier. The quality of work is outstanding.
Call arcs to have someone
Call arcs to have someone come out and install 2 additional TV outlets in our cabin. Arcs tech attended same day fast value for money A BIG THANK YOU ARCS
We had ARCS come in
We had ARCS come in and replace 16 data outlets including cabling, using more suitable external cable and the surface mount it all. We had them also re-cable both our external AP point’s. Job looks great thanks
Paul from Arcs is amazingly
Paul from Arcs is amazingly efficient, caring, and totally honest. He fixed my phone line that had been out of service for four months. He kept focused entirely on our job until he nailed it. Other telcos had tried and failed. Highly recommended. He is the best technician I have ever dealt with. Go no further- get Paul. He will fix it.
Paul from Arcs is so
Paul from Arcs is so amazing, with friendly behaviour, he is so much focused on his work, he helped me to connect leading cables, and he did it so effectively, I like the way he is.
We were delighted with the
We were delighted with the professional and friendly attitude ARCS technician displayed when he attended on site to fix a number of network issues. We highly recommend ARCS.
ARCS identified and rectified previous
ARCS identified and rectified previous poor workmanship of ethernet and coaxial terminations from another company and gave us detailed information of the repairs. We were very happy with the service given to us by ARCS.
Very happy with the service
Very happy with the service turned up when he said he would be doing a temporary fix on the spot to get us up and running until we could arrange a permanent solution I highly recommend ARCS
Very slow internet now fixed
Very slow internet now fixed very fast
Excellent service! Located fault in
Excellent service! Located fault in the line immediately. Could not have been any more helpful!
Paul was great. He helps
Paul was great. He helps set up the MDF to connect to our unit. Very friendly and would recommend him to anyone. Thanks, Paul!
Paul is competent, conscientious and
Paul is competent, conscientious and highly professional. I have had trouble with my internet and home line phone service for a long time and my internet provider has offered only minimal assistance. Paul, on the other hand, improved my service exponentially, including rectification of previous poor workmanship – and happily returned when I experienced further problems. Additionally, he explained my problems clearly and comprehensibly.
Prompt, professional service from Paul
Prompt, professional service from Paul who quickly found my internet fault. He had the problem solved so quickly I didn’t have to waste a day off work.
Paul provided excellent advice and
Paul provided excellent advice and service to ensure we did not overspend our limited charity budget. He strives for complete customer satisfaction. Highly professional and great to work with.
Very prompt and professional service
Very prompt and professional service and advice from Paul that helped me to isolate a fault that was cutting my NBN bandwidth in half. His detailed report and photos also helped me to escalate the fault through my ISPs reds tape to force engineering action to resolve the fault. Paul also responded immediately to my last minute request to upgrade the lead-in cable to the property to future proof my NBN connection. Highly recommended.
Paul provided prompt, professional &
Paul provided prompt, professional & friendly service at the right price. Highly recommended.
Very prompt, professional and knowledgeable.
Very prompt, professional and knowledgeable. Was a pleasure to deal with.
A big shout out to
A big shout out to ARCS Tech Paul who had our internet service back up and running in one afternoon after we’d been waiting since early January to have it restored. Paul identified our service problem in less than half an hour after 6 weeks, 7 NBN techs and 3 service calls still could not restore our service. We can’t thank you enough, Paul, you are brilliant!! I can’t recommend this service highly enough.
Paul responded to our call
Paul responded to our call at 6 pm on a Friday evening and fixed our internet problem straight away. Above and beyond – great service.
Paul efficiently rewired the phone
Paul efficiently rewired the phone system, installed a wireless telephone system and solved our internet problem and managed to increase our internet speed from 1-2 to an average of 6 seen in a speed test. Very pleasant tradesman to deal with his charges fair and reasonable. John W.
I was amazed in the
I was amazed in the efficiency of service Paul provided. Not only demonstrated the faults he found re internet but the honesty was also demonstrated in his work. I would not hesitate in recommending ARCS . fast honest and very well priced . my internet runs like a rocket. so wrapt
Excellent service. Paul came and
Excellent service. Paul came and fixed the problem within a couple of hours of calling. Waisted no time, left no mess. I would use them again in a heartbeat.
A big thank you for
A big thank you for the great level of service you provided ARCS. The Technician managed to attend to the job the same day I requested it and he arranged access with the tenant directly. Paul your communication skills are second to none which is highly important in my industry and dealing with different tradespeople all the time. You provided a fast, professional service with reasonable pricing. I couldn’t ask for more. Definitely, recommend your service to others. Thanks again
We had a lighting strike
We had a lighting strike hit our neighbours house causing us to lose all phone and internet services. ARCS Technician attended promptly and repaired and provided an insurance report. Highly recommended.
Paul provided a professional and
Paul provided a professional and fast service with reasonable pricing. He identified and fixed the problem within a short timeframe and even followed up the next day to confirm that there were no issues with the ADSL connection. Will definitely recommend him to others. Thanks, Paul!
Arcs tech did an excellent
Arcs tech did an excellent job fixed everything that had to be fixed. Excellent service.
Excellent services, 110% satisfaction, would
Excellent services, 110% satisfaction, would recommend Paul to everyone. Steve FINE
Solved the problems for us
Solved the problems for us promptly and efficiently. Very much appreciated.
Recently bought a house which
Recently bought a house which had a bit of a mess of “DIY” telephone and network connections strewn through the house. Was all a bit dodgy. Paul came in, cleaned it up, explained what he was doing, cleaned up after himself and all-in-all provided a professional service at a reasonable price. +1 from me.
Telstra technician arrived and found
Telstra technician arrived and found my dogs had chewed my Leadin contacted ARCS tech arrived same day and fixed excellent very friendly service
We had an issue with
We had an issue with internet/phone. Paul identified the issue quickly and fixed it. I would highly recommend ARCS.
We had a phone issue
We had a phone issue that these guys went above and beyond to fix. Much Appreciated