Testimonials

Keeping you connected

Keeping you connected

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Keeping you connected

OUR RATING AVERAGE

Average Rating: 5 stars (based on 53 ratings)

Our reviews are based on real jobs and actual testimonies from our clients, ARCS Technicians can perform DSL testing, CAT6 Data cable installation, fault finding and repairs.  ARCS provides professional and expert advice to all our clients.

So if you require an honest and reliable service for your Lead-in cable installation or repair, need a private NBN technician or just advice!!  call US today. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.

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Paul is a good guy,

Paul is a good guy, have rich experience. The work is fast and neat. 👍

Jason Gong
Lead-In Cable Installation/repairs
Winston Hills

Very fast, seven days a

Very fast, seven days a week. Got it back to a stable condition, overcoming the convoluted-infested-barely-accessible on-site cabling.

James Starey
DSL Testing & Report Preperation
Drummoyne

Paul was at our place

Paul was at our place testing our phone cable connection and service both internally & externally for 3 hours in the morning & 3 hours in the afternoon. He had to fix many issues both internally & externally & explained what he was doing & did such a seamless job. He also did not charge us extra for the overtime. I’d recommend him as a trustworthy & highly skilled operator.

Steve Wood
DSL Testing & Report Preperation
Emu Heights

Our MDF Box and TV

Our MDF Box and TV splitter box in our strata building had been damaged, Paul came, replaced and fixed both within a week. Now, everyone in our building enjoyed the good signals of the internet and phone line. GOOD JOB AND A BIG THANK YOU.

Gladys Ko
MDF Jumpering/MDF Upgrades
Concord

Paul provided an amazing service.

Paul provided an amazing service. Extremely detailed and clear in his explanation. Paul was very thorough in his troubleshooting and also helped me speak with technical support at my ISP to further narrow down the issues. I called Paul late on Tuesday afternoon and he was at my place at 9 am Wed. Amazing service and would use again if I need.

Martin @ Springwood
FTTC Lead-In upgrades/CAT6
Springwood

Paul was very knowledgeable and

Paul was very knowledgeable and helpful in assisting us on the technical aspect of the implementation. The work was carried out in a professional manner. Job well done and very happy with the result.

Hans
NTD Relocation/Modem
Epping

Paul went well beyond my

Paul went well beyond my expectations providing excellent, prompt, efficient service. He took the time to explain everything that he was doing. I would highly recommend his service and company to anyone who wants a totally professional job done

Norman John peace
HFC Lead-In Cable
Padstow

Thank you, Paul, for coming

Thank you, Paul, for coming down to the Illawarra region on a Saturday so we could have Internet instead of waiting for the NBN technician my provider was sending Monday. You went above and beyond to get us connected that very day and it is much appreciated!

Annie
NTD Relocation/Modem
Illawarra region

Paul provided excellent advice, Very

Paul provided excellent advice, Very prompt and professional service and great service would highly recommend him for any telco work.

Dave cochrane
Lead-In Cable Installation/repairs
North Narrabeen

Highly recommend Paul, very professional.

Highly recommend Paul, very professional.

Michael Liu
Lead-In Cable Installation/repairs
Greenacre

Paul was very thorough and

Paul was very thorough and professional in rectifying a problem created by an NBN technician

Stuart Shiner
NTD Relocation/Modem
Sydney

Professional service, great rate…great guy.

Professional service, great rate…great guy. Knows what he’s doing and is helpful with advice. Happy customer 🙂

Colin Christian
HFC Lead-In Cable
Nth Ryde

Thanks Paul for the fast

Thanks Paul for the fast fix very easy to deal with and neat and tidy work thanks highly recommend

Chris Davison
NTD Relocation/Modem
Lalor Park

ARCS Tech attended today to

ARCS Tech attended today to assist me in the relocation of my modem from the garage to a more suitable location GREAT JOB highly recommend.

Anne Kellyville
NTD Relocation/Modem
Kellyville

made the inquiry on Friday

made the inquiry on Friday and the job was done the next day at a reasonable price which my ISP quoted me a few times more expensive. Top professional and highly recommended.

Frank
Lead-In Cable Installation/repairs
Llandilo

Unlike every other person I

Unlike every other person I dealt with, Paul had a very proactive & professional approach. Most importantly he took great care to ensure his work was too high standards. Would highly recommend his services. Thanks, Paul!

Ali
Lead-In Cable Installation/repairs
Wentworthville

Paul was fantastic, to say

Paul was fantastic, to say the least. He fixed my problem efficiently with a professional standard. I highly recommend him. Thank you, Paul.

John
MDF Jumpering/MDF Upgrades
Cabramatta

Paul was very efficient and

Paul was very efficient and professional. He fixed my MDF problem that a previous technician couldn’t do it. Highly recommended. Thank you, Paul !!!

Rosane
MDF Jumpering/MDF Upgrades
Hornsby

Paul was fantastic he was

Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.

Edward Pickering
Data Cabling Installation
Emu Heights

5-star service Paul. Thanks for

5-star service Paul. Thanks for going out of your way to getting the job done. Very Professional

Chris
Lead-In Cable Installation/repairs
Lalor Park

Paul was unbelievable Fantastic Service.

Paul was unbelievable Fantastic Service.

Ian Paton
DSL Testing & Report Preperation
asquith

When I moved into my

When I moved into my Wentworth Falls home the most I could get was 16mbps. I called ARCS to see if the Ould help boosts it. Paul came over, put a new CAT 6 cable in and DOUBLED the download speed. I’m now getting close to 40mbps. Could not be happier. The quality of work is outstanding.

Charlie
Data Cabling Installation
Wentworth Falls

Call arcs to have someone

Call arcs to have someone come out and install 2 additional TV outlets in our cabin. Arcs tech attended same day fast value for money A BIG THANK YOU ARCS

Mary
Data Cabling Installation
Marsden Park

We had ARCS come in

We had ARCS come in and replace 16 data outlets including cabling, using more suitable external cable and the surface mount it all. We had them also re-cable both our external AP point’s. Job looks great thanks

Thomas Hagan
Data Cabling Installation
Newtown

Paul from Arcs is amazingly

Paul from Arcs is amazingly efficient, caring, and totally honest. He fixed my phone line that had been out of service for four months. He kept focused entirely on our job until he nailed it. Other telcos had tried and failed. Highly recommended. He is the best technician I have ever dealt with. Go no further- get Paul. He will fix it.

Deb
Phone line Repairs
Brighton-Le-Sands

Paul from Arcs is so

Paul from Arcs is so amazing, with friendly behaviour, he is so much focused on his work, he helped me to connect leading cables, and he did it so effectively, I like the way he is.

Anurag
Lead-In Cable Installation/repairs
Rockdale

We were delighted with the

We were delighted with the professional and friendly attitude ARCS technician displayed when he attended on site to fix a number of network issues. We highly recommend ARCS.

Gerry McPhee
DSL Testing & Report Preperation
Mosman

ARCS identified and rectified previous

ARCS identified and rectified previous poor workmanship of ethernet and coaxial terminations from another company and gave us detailed information of the repairs. We were very happy with the service given to us by ARCS.

Graeme Beaver
Data Cabling Installation
Revesby

Very happy with the service

Very happy with the service turned up when he said he would be doing a temporary fix on the spot to get us up and running until we could arrange a permanent solution I highly recommend ARCS

Carl
Lead-In Cable Installation/repairs
Silverdale

Very slow internet now fixed

Very slow internet now fixed very fast

Salar Hirmiz
Data Cabling Installation
Miranda

Excellent service! Located fault in

Excellent service! Located fault in the line immediately. Could not have been any more helpful!

Kylie Patterson
Phone line Repairs
Grandville

Paul was great. He helps

Paul was great. He helps set up the MDF to connect to our unit. Very friendly and would recommend him to anyone. Thanks, Paul!

Lousineh
MDF Jumpering/MDF Upgrades
Monavale

Paul is competent, conscientious and

Paul is competent, conscientious and highly professional. I have had trouble with my internet and home line phone service for a long time and my internet provider has offered only minimal assistance. Paul, on the other hand, improved my service exponentially, including rectification of previous poor workmanship – and happily returned when I experienced further problems. Additionally, he explained my problems clearly and comprehensibly.

Leonie Kelly
DSL Testing & Report Preperation
Blaxland

Prompt, professional service from Paul

Prompt, professional service from Paul who quickly found my internet fault. He had the problem solved so quickly I didn’t have to waste a day off work.

Barry
DSL Testing & Report Preperation
ST Marys

Paul provided excellent advice and

Paul provided excellent advice and service to ensure we did not overspend our limited charity budget. He strives for complete customer satisfaction. Highly professional and great to work with.

Karyn
Data Cabling Installation
Grandville

Very prompt and professional service

Very prompt and professional service and advice from Paul that helped me to isolate a fault that was cutting my NBN bandwidth in half. His detailed report and photos also helped me to escalate the fault through my ISPs reds tape to force engineering action to resolve the fault. Paul also responded immediately to my last minute request to upgrade the lead-in cable to the property to future proof my NBN connection. Highly recommended.

Ian
DSL Testing & Report Preperation
Narrabeen

Paul provided prompt, professional &

Paul provided prompt, professional & friendly service at the right price. Highly recommended.

Bruce
NTD Relocation/Modem
Blacktown

Very prompt, professional and knowledgeable.

Very prompt, professional and knowledgeable. Was a pleasure to deal with.

Christopher
Lead-In Cable Installation/repairs
Hornsby

A big shout out to

A big shout out to ARCS Tech Paul who had our internet service back up and running in one afternoon after we’d been waiting since early January to have it restored. Paul identified our service problem in less than half an hour after 6 weeks, 7 NBN techs and 3 service calls still could not restore our service. We can’t thank you enough, Paul, you are brilliant!! I can’t recommend this service highly enough.

Sherrie Aprilovic
Data Cabling Installation
The Oaks

Paul responded to our call

Paul responded to our call at 6 pm on a Friday evening and fixed our internet problem straight away. Above and beyond – great service.

Rosie
Data Cabling Installation
Emu Heights

Paul efficiently rewired the phone

Paul efficiently rewired the phone system, installed a wireless telephone system and solved our internet problem and managed to increase our internet speed from 1-2 to an average of 6 seen in a speed test. Very pleasant tradesman to deal with his charges fair and reasonable. John W.

John Wilson
DSL Testing & Report Preperation
Turramurra

I was amazed in the

I was amazed in the efficiency of service Paul provided. Not only demonstrated the faults he found re internet but the honesty was also demonstrated in his work. I would not hesitate in recommending ARCS . fast honest and very well priced . my internet runs like a rocket. so wrapt

John pace
DSL Testing & Report Preperation
Glendenning

Excellent service. Paul came and

Excellent service. Paul came and fixed the problem within a couple of hours of calling. Waisted no time, left no mess. I would use them again in a heartbeat.

Anne Maree
Lead-In Cable Installation/repairs
St Helens Park

A big thank you for

A big thank you for the great level of service you provided ARCS. The Technician managed to attend to the job the same day I requested it and he arranged access with the tenant directly. Paul your communication skills are second to none which is highly important in my industry and dealing with different tradespeople all the time. You provided a fast, professional service with reasonable pricing. I couldn’t ask for more. Definitely, recommend your service to others. Thanks again

Hala Khoury
DSL Testing & Report Preperation
Wentworthville

We had a lighting strike

We had a lighting strike hit our neighbours house causing us to lose all phone and internet services. ARCS Technician attended promptly and repaired and provided an insurance report. Highly recommended.

Andy Sheedy
Data Cabling Installation
South Penrith

Paul provided a professional and

Paul provided a professional and fast service with reasonable pricing. He identified and fixed the problem within a short timeframe and even followed up the next day to confirm that there were no issues with the ADSL connection. Will definitely recommend him to others. Thanks, Paul!

Murali C
DSL Testing & Report Preperation
Botany

Arcs tech did an excellent

Arcs tech did an excellent job fixed everything that had to be fixed. Excellent service.

Benjamin family
DSL Testing & Report Preperation
Taree

Excellent services, 110% satisfaction, would

Excellent services, 110% satisfaction, would recommend Paul to everyone. Steve FINE

Steve Fine
DSL Testing & Report Preperation
Monavale

Solved the problems for us

Solved the problems for us promptly and efficiently. Very much appreciated.

Barb Barry
DSL Testing & Report Preperation
Emu Heights

Recently bought a house which

Recently bought a house which had a bit of a mess of “DIY” telephone and network connections strewn through the house. Was all a bit dodgy. Paul came in, cleaned it up, explained what he was doing, cleaned up after himself and all-in-all provided a professional service at a reasonable price. +1 from me.

Michael
Data Cabling Installation
Luera

Telstra technician arrived and found

Telstra technician arrived and found my dogs had chewed my Leadin contacted ARCS tech arrived same day and fixed excellent very friendly service

kathy Nordsvan
Lead-In Cable Installation/repairs
GlenBrook

We had an issue with

We had an issue with internet/phone. Paul identified the issue quickly and fixed it. I would highly recommend ARCS.

Mark Obuchowski
Lead-In Cable Installation/repairs
Austral

We had a phone issue

We had a phone issue that these guys went above and beyond to fix. Much Appreciated

John
MDF Jumpering/MDF Upgrades
Cabramatta