Testimonials
Keeping you connected
Keeping you connected
Keeping you connected
OUR RATING AVERAGE
Our reviews are based on real jobs and actual testimonies from our clients, ARCS Technicians can perform DSL testing, CAT6 Data cable installation, fault finding and repairs. ARCS provides professional and expert advice to all our clients.
So if you require an honest and reliable service for your Lead-in cable installation or repair, need a private NBN technician or just advice!! call US today. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.
NBN Installation
★★★★★
5
5
1
“Paul was very knowledgeable and helpful in assisting us on the technical aspect of the implementation. The work was carried out in a professional manner. Job well done and very happy with result.”
- Hans
Phone line & internet reception
★★★★★
5
5
1
“Paul was at our place testing our phone cable connection and service both internally & externally for 3 hours in the morning & 3 hours in the afternoon. He had to fix many issues both internally & externally & explained what he was doing & did such a seamless job. He also did not charge us extra for the overtime. I’d recommend him as a trustworthy & highly skilled operator.”
- Steve Wood
NBN Installation
★★★★★
5
5
1
“Paul was very knowledgeable and helpful in assisting us on the technical aspect of the implementation. The work was carried out in a professional manner. Job well done and very happy with result.”
- Hans
Phone line & internet reception
★★★★★
5
5
1
“Paul was at our place testing our phone cable connection and service both internally & externally for 3 hours in the morning & 3 hours in the afternoon. He had to fix many issues both internally & externally & explained what he was doing & did such a seamless job. He also did not charge us extra for the overtime. I’d recommend him as a trustworthy & highly skilled operator.”
- Steve Wood
CAT6 Upgrade
★★★★★
5
5
1
“Came around and fixed problems with adsl cutting out. Shortly after we opted to replace internal phone line with high quality cat6 with a modular socket at modem location all ready for FTTC. Highly recommended friendly service”
- Glen
TV outlets
★★★★★
5
5
1
“Call arcs to have someone come out and install 2 additional TV outlets in our cabin. Arcs tech attended same day fast value for money A BIG THANK YOU ARCS”
- Mary . Marsden Park
NBN
★★★★★
5
5
1
“When I moved into my Wentworth Falls home the most I could get was 16mbps. I called ARCS to see if the Ould help boost it. Paul came over, put a new CAT 6 cable in and DOUBLED the download speed. I'm now getting close to 40mbps. Could not be happier. The quality of work is outstanding.”
- Charlie
406524970
★★★★★
5
5
1
“5 star service Paul. Thanks for going out of your way to get the job done. Very Professional”
- Chris
Lightening Strike
★★★★★
5
5
1
“Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.”
- Edward Pickering
MDF Jumper
★★★★★
5
5
1
“Paul was fantastic to say the least. He fixed my problem efficiently with a professional standard. I highly recommend him. Thank you Paul.”
- John
Leadin
★★★★★
5
5
1
“Unlike every other person I dealt with, Paul had a very proactive & professional approach. Most importantly he took great care to ensure his work was to high standards. Would highly recommends his services. Thanks Paul!”
- Ali
Lead in connection
★★★★★
5
5
1
“made the inquiry on Friday and the job was done next day at a reasonable price which my ISP quoted me a few times more expensive. Top professional and highly recommended.”
- Frank
Replace damaged cable.
★★★★★
5
5
1
“Very prompt, professional and knowledgeable. Was a pleasure to deal with.”
- Christopher
VDSL test and new lead-in cable
★★★★★
5
5
1
“Very prompt and professional service and advice from Paul that helped me to isolate a fault tha was cutting my NBN bandwidth in half. His detailed report and photos also helped me to escalate the fault through my ISPs reds tape to force engineering action to resolve the fault. Paul also responded immediately to my last minute request to upgrade the lead-in cable to the property to future proof my NBN connection. Highly recommended.”
- Ian
Instal new office network
★★★★★
5
5
1
“Paul provided excellent advice and service to ensure we did not overspend our limited charity budget. He strives for complete customer satisfaction. Highly professional and great to work with.”
- Karyn
Leadin
★★★★★
5
5
1
“Prompt and efficient. Technician was knowledgeable and friendly. Highly recommend them”
- Joanne
410651246
★★★★★
5
5
1
“Paul is competent, conscientious and highly professional. I have had trouble with my internet and home line phone service for a long time and my internet provider has offered only minimal assistance. Paul, on the other hand, improved my service exponentially, including rectification of previous poor workmanship - and happily returned when I experienced further problems. Additionally, he explained my problems clearly and comprehensibly.”
- Leonie Kelly
Repairs
★★★★★
5
5
1
“ARCS identified and rectified previous poor workmanship of ethernet and coaxial terminations from another company and gave us detailed information of the repairs. We were very happy with the service given to us by ARCS.”
- Graeme Beaver
Internet cable repair
★★★★★
5
5
1
“Very happy with the servie turned up when he said he would done a temporary fix on the spot to get us up and running until we could arrange a permanent solution i highly recommend ARCS”
- Carl
Network
★★★★★
5
5
1
“We were delighted with the professional and friendly attitude ARCS technician displayed when he attended on site to fix a number of network issues. We highly recommend ARCS.”
- Gerry McPhee
Cable phone line
★★★★★
5
5
1
“Paul from Arcs is amazingly efficient, caring, and totally honest. He fixed my phone line that had been out of service for four months. He kept focused entirely on our job till he nailed it. Other telcos had tried and failed. Highly recommended. He is the best technician I have ever dealt with. Go no further- get Paul. He will fix it.”
- Deb
Fixed line repair
★★★★★
5
5
1
“Excellent service. Paul came and fixed the problem within a couple of hours of calling. Waisted no time, left no mess. I would use them again in a heartbeat.”
- Anne Maree
Phone lines /internet/data
★★★★★
5
5
1
“I was amazed in the efficiency of service Paul provided. Not only demonstrated the faults he found re internet but the honesty was also demonstrated in his work. I would not hesitate in recommending ARCS . fast honest and very well priced . my internet runs like a rocket. so wrapt”
- john pace
adsl/internet
★★★★★
5
5
1
“Paul efficiently rewired the phone system, installed a wireless telephone system and solved our internet problem and managed to increase our internet speed from 1-2 to average of 6 seen in a speed test. Very pleasant tradesman to deal with with his charges fair and resonable.. John W.”
- John Wilson
Internet
★★★★★
5
5
1
“Paul responded to our call at 6 pm on a Friday evening and fixed our internet problem straight away. Above and beyond - great service.”
- Rosie
Internet
★★★★★
5
5
1
“A big shout out to ARCS Tech Paul who had our internet service back up and running in one afternoon after we’d been waiting since early January to have it restored. Paul identified our service problem in less than half an hour after 6 weeks, 7 NBN techs and 3 service calls still could not restore our service. We can’t thank you enough Paul, you are brilliant!! I can’t recommend this service highly enough.”
- Sherrie Aprilovic
Phone
★★★★☆
4
5
1
“We had a phone issue that these guys went above and beyond to fix. Much Appreciated”
- John
Phone/Internet Troubleshooting
★★★★★
5
5
1
“We had an issue with internet/phone. Paul identified the issue quickly and fixed it. I would highly recommend ARCS.”
- Mark Obuchowski
Data point install and cleanup
★★★★★
5
5
1
“Recently bought a house which had a bit of a mess of "DIY" telephone and network connections strewn through the house. Was all a bit dodgy. Paul came in, cleaned it up, explained what he was doing, cleaned up after himself and all-in-all provided a professional service at a reasonable price. +1 from me.”
- Michael
phone/internet
★★★★★
5
5
1
“Solved the problems for us promptly and efficiently. Very much appreciated.”
- Barb Barry
Internet repair
★★★★★
5
5
1
“Arcs tech did a excellent job fixed everything that had to be fixed. Excellent service.”
- Benjamin family
Phone/Internet issues
★★★★★
5
5
1
“Paul provided a professional and fast service with reasonable pricing. He identified and fixed the problem within a short timeframe and even followed up the next day to confirm that there were no issues with the ADSL connection. Will definitely recommend him to others. Thanks Paul!”
- Murali C
Internet Issues
★★★★★
5
5
1
“A big thank you for the great level of service you provided ARCS. The Technician managed to attend to the job the same day I requested it and he arranged access with the tenant directly. Paul your communication skills are second to none which is highly important in my industry and dealing with different trades people all the time. You provided a fast, professional service with reasonable pricing. I couldn't ask for more. Definitely recommend your service to others. Thanks again.”
- Hala Khoury