Testimonials
Keeping you connected
Keeping you connected
Keeping you connected
OUR RATING AVERAGE
Our reviews are based on real jobs and actual testimonies from our clients, ARCS Technicians can perform DSL testing, CAT6 Data cable installation, fault finding and repairs. ARCS provides professional and expert advice to all our clients.
So if you require an honest and reliable service for your Lead-in cable installation or repair, need a private NBN technician or just advice!! call US today. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.
NBN - FTTC
★★★★★
5
5
1
“Paul provided an amazing service. Extremely detailed and clear in his explanation. Paul was very thorough in his troubleshooting and also helped me speak with technical support at my ISP to further narrow down the issues. I called Paul late on Tuesday afternoon and his was at my place 9am Wed. Amazing service and would use again if I need.”
- Martin @ Springwood
Reconnect and relocate nbn connection
★★★★★
5
5
1
“Thankyou Paul for coming down to the Illawarra region on a Saturday so we could have Internet instead of waiting for the nbn technician my provider was sending Monday. You went above and beyond to get us connected that very day and it is much appreciated!”
- Annie
NBN - FTTC
★★★★★
5
5
1
“Paul provided an amazing service. Extremely detailed and clear in his explanation. Paul was very thorough in his troubleshooting and also helped me speak with technical support at my ISP to further narrow down the issues. I called Paul late on Tuesday afternoon and his was at my place 9am Wed. Amazing service and would use again if I need.”
- Martin @ Springwood
Reconnect and relocate nbn connection
★★★★★
5
5
1
“Thankyou Paul for coming down to the Illawarra region on a Saturday so we could have Internet instead of waiting for the nbn technician my provider was sending Monday. You went above and beyond to get us connected that very day and it is much appreciated!”
- Annie
NBN CABLING
★★★★★
5
5
1
“Paul went well beyond my expectations providing excellent, prompt, efficient service. He took the time to explain everything that he was doing. I would highly recommend his service and company to anyone who wants a totally professional job done”
- Norman John peace
NBN Installation
★★★★★
5
5
1
“Paul was very knowledgeable and helpful in assisting us on the technical aspect of the implementation. The work was carried out in a professional manner. Job well done and very happy with result.”
- Hans
Phone line & internet reception
★★★★★
5
5
1
“Paul was at our place testing our phone cable connection and service both internally & externally for 3 hours in the morning & 3 hours in the afternoon. He had to fix many issues both internally & externally & explained what he was doing & did such a seamless job. He also did not charge us extra for the overtime. I’d recommend him as a trustworthy & highly skilled operator.”
- Steve Wood
MDF Box replacement
★★★★★
5
5
1
“Our MDF Box and TV splitter box in our strata building had been damaged, Paul came, replaced and fixed both within a week. Now, everyone in our building enjoyed the good signals of the internet and phone line. GOOD JOB AND A BIG THANK YOU.”
- Gladys Ko
CAT6 Upgrade
★★★★★
5
5
1
“Came around and fixed problems with adsl cutting out. Shortly after we opted to replace internal phone line with high quality cat6 with a modular socket at modem location all ready for FTTC. Highly recommended friendly service”
- Glen
NBN
★★★★★
5
5
1
“When I moved into my Wentworth Falls home the most I could get was 16mbps. I called ARCS to see if the Ould help boost it. Paul came over, put a new CAT 6 cable in and DOUBLED the download speed. I'm now getting close to 40mbps. Could not be happier. The quality of work is outstanding.”
- Charlie
Lightening Strike
★★★★★
5
5
1
“Paul was fantastic he was prompt his approach to our problems which were massive was second to none firstly he put us at ease then went about fixing the problems with an efficient and diligent manner now we up and running again and I can’t thank Paul enough.”
- Edward Pickering
MDF Jumper
★★★★★
5
5
1
“Paul was fantastic to say the least. He fixed my problem efficiently with a professional standard. I highly recommend him. Thank you Paul.”
- John
MDF Jumpering
★★★★★
5
5
1
“Paul was very efficient and professional. He fixed my MDF problem that a previous techinian couldn't do it. Highly recommended. Thank you Paul !!!”
- Rosane
Lead in connection
★★★★★
5
5
1
“made the inquiry on Friday and the job was done next day at a reasonable price which my ISP quoted me a few times more expensive. Top professional and highly recommended.”
- Frank
Relocation of phone & internet.
★★★★★
5
5
1
“Paul provided prompt,professional & friendly service at the right price.Highly recommended.”
- Bruce
VDSL test and new lead-in cable
★★★★★
5
5
1
“Very prompt and professional service and advice from Paul that helped me to isolate a fault tha was cutting my NBN bandwidth in half. His detailed report and photos also helped me to escalate the fault through my ISPs reds tape to force engineering action to resolve the fault. Paul also responded immediately to my last minute request to upgrade the lead-in cable to the property to future proof my NBN connection. Highly recommended.”
- Ian
ADSL Internet
★★★★★
5
5
1
“Prompt, professional service from Paul who quickly found my internet fault. He had the problem solved so quickly I didn't have to waste a day off work.”
- Barry
Leadin
★★★★★
5
5
1
“Prompt and efficient. Technician was knowledgeable and friendly. Highly recommend them”
- Joanne
410651246
★★★★★
5
5
1
“Paul is competent, conscientious and highly professional. I have had trouble with my internet and home line phone service for a long time and my internet provider has offered only minimal assistance. Paul, on the other hand, improved my service exponentially, including rectification of previous poor workmanship - and happily returned when I experienced further problems. Additionally, he explained my problems clearly and comprehensibly.”
- Leonie Kelly
MDF jumpering
★★★★★
5
5
1
“Paul was great. He help set up the MDF to connect to our unit. Very friendly and would recommend him to anyone. Thanks Paul!”
- Lousineh
Line repair
★★★★★
5
5
1
“Excellent service! Located fault in the line immediately. Could not have been any more helpful!”
- Kylie Patterson
Internet cable repair
★★★★★
5
5
1
“Very happy with the servie turned up when he said he would done a temporary fix on the spot to get us up and running until we could arrange a permanent solution i highly recommend ARCS”
- Carl
Leading cable
★★★★★
5
5
1
“Paul from Arcs is so amazing, with friendly behaviour, he is so much focused on his work, he helped me to connect leading cables, and he did it so effectively, i like the way he is.”
- Anurag
Cable phone line
★★★★★
5
5
1
“Paul from Arcs is amazingly efficient, caring, and totally honest. He fixed my phone line that had been out of service for four months. He kept focused entirely on our job till he nailed it. Other telcos had tried and failed. Highly recommended. He is the best technician I have ever dealt with. Go no further- get Paul. He will fix it.”
- Deb
Phone lines /internet/data
★★★★★
5
5
1
“I was amazed in the efficiency of service Paul provided. Not only demonstrated the faults he found re internet but the honesty was also demonstrated in his work. I would not hesitate in recommending ARCS . fast honest and very well priced . my internet runs like a rocket. so wrapt”
- john pace
adsl/internet
★★★★★
5
5
1
“Paul efficiently rewired the phone system, installed a wireless telephone system and solved our internet problem and managed to increase our internet speed from 1-2 to average of 6 seen in a speed test. Very pleasant tradesman to deal with with his charges fair and resonable.. John W.”
- John Wilson
Internet
★★★★★
5
5
1
“A big shout out to ARCS Tech Paul who had our internet service back up and running in one afternoon after we’d been waiting since early January to have it restored. Paul identified our service problem in less than half an hour after 6 weeks, 7 NBN techs and 3 service calls still could not restore our service. We can’t thank you enough Paul, you are brilliant!! I can’t recommend this service highly enough.”
- Sherrie Aprilovic
Phone
★★★★☆
4
5
1
“We had a phone issue that these guys went above and beyond to fix. Much Appreciated”
- John
TPG internet
★★★★★
5
5
1
“Telstra technician arived and found my dogs had chewed my Leadin contacted ARCS tech arrived same day and fixed excellent very friendly service”
- kathy Nordsvan
Data point install and cleanup
★★★★★
5
5
1
“Recently bought a house which had a bit of a mess of "DIY" telephone and network connections strewn through the house. Was all a bit dodgy. Paul came in, cleaned it up, explained what he was doing, cleaned up after himself and all-in-all provided a professional service at a reasonable price. +1 from me.”
- Michael
Internet Issues
★★★★★
5
5
1
“Excellent services, 110% satisfaction, would recommend Paul to everyone. Steve FINE”
- Steve Fine
Internet repair
★★★★★
5
5
1
“Arcs tech did a excellent job fixed everything that had to be fixed. Excellent service.”
- Benjamin family
Phone/Internet issues
★★★★★
5
5
1
“Paul provided a professional and fast service with reasonable pricing. He identified and fixed the problem within a short timeframe and even followed up the next day to confirm that there were no issues with the ADSL connection. Will definitely recommend him to others. Thanks Paul!”
- Murali C
No Phone or Internet
★★★★★
5
5
1
“We had a lighting strike hit our neighbours house causing us to loose all phone and internet services. ARCS Technician attended promptly and repaired and provided an insurance report. Highly recommended.”
- Andy Sheedy
Internet Issues
★★★★★
5
5
1
“A big thank you for the great level of service you provided ARCS. The Technician managed to attend to the job the same day I requested it and he arranged access with the tenant directly. Paul your communication skills are second to none which is highly important in my industry and dealing with different trades people all the time. You provided a fast, professional service with reasonable pricing. I couldn't ask for more. Definitely recommend your service to others. Thanks again.”
- Hala Khoury