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Testimonials

Our reviews are based on real jobs and actual Google testimonies from our clients.

ARCS Technicians can perform DSL testing, CAT6 Data cable installation, fault finding and repairs.  ARCS provides professional and expert advice to all our clients.

So if you require an honest and reliable service for your Lead-in cable installation or repair, need a private NBN technician or just advice!!  call US today. We strive to be the best and give our customers a quality service. We don’t hide or change customer reviews, other than to remove a Technicians name if requested.

Phil JONES
Phil JONES
05:35 13 Jul 22
I would highly recommend Paul to handle any NBN related cabling issues. I called him the day after the NBN tech was unable to run the fibre optic cable to where I needed it upstairs. Paul made it look easy in comparison. Friendly service, no mucking around. A pleasure to deal with.read more
Rodney Mackrill
Rodney Mackrill
06:40 06 Jul 22
Our company AFSF had a project running 4 core single mode fibre cable across multiple buildings over 270metres. Paul’s service was exceptional and his after sales follow up to ensure everything was working well is unique these days. Just a good bloke to deal with. No drama – just gets it done. Highly recommended.read more
Ceres Câmara
Ceres Câmara
08:08 02 Jun 22
Excellent service! Paul did an excellent job and was very professional. He had always been most helpful for me over the phone. Would highly recommend him and would work with him again.read more
Sonshin Yong
Sonshin Yong
08:40 30 May 22
If you are sort of a person who is looking for quality service and materials over just cheapest price, this is where to go. I had to run a cat6 cable from the main house to the granny flat and Paul looked over my house thoroughly to provide the best solution possible. Before coming across ARCS, I tried looking for similar services elsewhere but many of them just offered a cat5 installation which was not what I was looking for. I was able to tell ARCS would be the best place to go for quality service and I made the right choice. All things aside, Paul is friendly professional who takes every job seriously with pride. I would definitely recommend getting services from ARCS!read more
Alex Chat
Alex Chat
01:01 23 Feb 22
Very satisfy with high professional level of Paul’s knowledge and work that was done today .Will be highly recommending this company to anyone.Thanks.read more
Dyllan
Dyllan
00:48 27 Nov 21
Paul’s work is worth every cent. He takes pride in his work and uses good quality materials and really knows his stuff. Thanks to his report, I have NBN coming in a few days to fix a fault in the street which NBN previously said was non-existent. I couldn’t be happier. Thanks again materead more
Andrew O'Neill
Andrew O’Neill
01:41 17 Oct 21
Paul did a great job, he was keen to get here and get it done which was great as I couldn’t even get a callback from any of the other people I contacted about the job. I definitely can recommend him.read more
Francisco S. Fajardo Jnr.
Francisco S. Fajardo Jnr.
05:22 14 Aug 21
Paul is an absolute professional cabler. He explained clearly to me & my wife the problem with our old phone lines that causes drop-outs and suggested to install a new NBN cables. He does a fantastic jobIf I can give him 100 STAR RATINGS, I will. Paul is highly recommended and he won’t disappoint his customers. I can guarantee everyone thatread more
Brian McCann
Brian McCann
01:13 05 Apr 21
Paul is a real professional. He responded promptly and came out on a Sunday and did an excellent job. Highly recommended.read more
Alicia Watson
Alicia Watson
06:36 30 Mar 21
Paul responded very quickly and was extremely professional. He was up front about costs and explained the process thoroughly. He got the job done without hassle and was pleasant to deal with.read more
Jim Dale
Jim Dale
08:30 11 Mar 21
Paul responded quickly as we were a cafe without a phone line, an essential part our businessHe made the conversion to NBN very quickly and without fuss getting us back on line within a couple of hours. No sooner had he finished than the bookings rolled in.Thanks Paul for saving us from phone isolation. We are now back in business thanks to your swift response.read more
Gary McCartney
Gary McCartney
21:32 09 Feb 21
First class advice and service- certainly helped me out of a spot and were informative and highly knowledgeable. Highly recommended.read more
Joel Hartmann
Joel Hartmann
04:51 31 Oct 20
Paul installed data cabling throughout my home, replacing the old 600-series sockets with CAT6 cabling, and relocated the NBN access point to a more convenient location.Communication was prompt, service was professional, and the final product is well-presented and of high quality; every element installed was levelled, the cable management is excellent, and Paul treated my home with care as he moved around (and under) it.I would not hesitate to recommend Paul / ARCS to anyone who may be in need of the services offered – the service provided was second to none.read more
Manning Charles
Manning Charles
01:24 21 Oct 20
Paul was professional, punctual and experienced. He urgently attended to the issue and solved it quickly. He clearly explained the issue and solution. For any problems in the future I would not hesitate to call ARCS again.read more
Greg Smith
Greg Smith
08:12 25 Sep 20
Paul completed the work on the same day that I called. Others wanted a week to prepare a quote.All work was at a high standard and the best I’ve seen. He was always willing to complete it at the highest quality. All work tested on completion. I highly recommend Paul and his work.read more
Luke Kerr
Luke Kerr
00:10 23 Sep 20
I got some advice from Paul over the phone that enabled me to solve an issue I had been having with my ISP and NBNco. With Paul’s advice, the problem which had been going back and forth for 2 months was resolved in 2 days.Paul was extremely knowledgeable, both technically and about industry processes. I highly recommend.read more
Gigi N
Gigi N
10:10 03 Sep 20
I cannot recommended Paul enough! he is very knowledgeable, professional and personable. All queries addressed, with practical recommendations and excellent work. Thank you, will definitely recommend and use again .read more
The Transformation
The Transformation
05:52 23 Aug 20
The amount of knowledge and expertise Paul displayed is amazing. I would never go to anyone else to solve these kinds of problems. My NBN was down but not only did Paul solve this problem he also explained how the issue happened and explained what needs to be done to prevent further issues. Absolutely amazing. Again, I would never go anywhere else because of the sheer professionalism and expertise. He got the job done!read more
Hasan Safdari
Hasan Safdari
23:26 30 Jul 20
Had arcs tech come out, repair my NBN FTTP connection was very informative and professional and advised me on the router best location which I had issues before with other techs due to them rushing the jobread more
Erica Rootham
Erica Rootham
01:08 29 Jul 20
Paul was wonderful. He has helped both my mum and myself out with NBN issues. Paul was friendly, happy to explain what the issues were. He was on time, tidy.Paul was available when other companies were not.Would highly recommend Paul to help you out.Thank youread more
Belinda Parkinson
Belinda Parkinson
09:06 18 Jul 20
Paul was amazing! Extremely knowledgeable and able to fix our phone and internet (NBN) issues when our service provider couldn’t. Paul kept in contact with us throughout the process and provided timely support and an efficient service. Nothing was too much trouble. So great to deal with a local technician who knows his stuff. Highly recommend!read more
Andrew Waterworth
Andrew Waterworth
23:54 07 Jul 20
Our issue was not as complicated a first thought so Paul did the job without fuss, charged us less than was quoted and took the time to offer some great advice on new modem options and the like. Thoroughly recommended.read more
Keryn Jones
Keryn Jones
12:40 30 Jun 20
Paul was on time, personable and professional.He is clearly an expert in this field, explaining what was needed. Pricing was fair, and we were not sold products or extras we didn’t need.Totally recommend.read more
Yvonne Inall
Yvonne Inall
08:14 12 Jun 20
Paul from ARCS was really helpful and responsive from our first enquires through to the completion of the work. His work has been professional and he was courteous and friendly. The quality of the cabling work is excellent, and we would definitely recommend ARCS to anyone looking to upgrade their internet cabling.read more
D Gilles
D Gilles
22:31 10 Jun 20
Very happy with ARCS service and execution. Very good communication, honest informed appraisal, flexible approach and professional work. Would definitely recommend Paul and glad we found him.read more
Sarah Clark
Sarah Clark
09:57 08 Apr 20
Paul was great! Came the very same day, fixed the problem I had with my NBN and went above and beyond to help with making sure it didn’t ever happen again. Thank you ARCS!read more
Sue
Sue
02:37 18 Mar 20
Professional service. Arrived at allocated time. Very informative explanation on work carried out and all questions answered. Would recommend to anyone having issues with nbn contractors who don’t listen and are rude to the customer.read more
Toh James Ming Ngu
Toh James Ming Ngu
11:58 05 Mar 20
Paul turned up on time and completed the task professionally.We are very pleased with his service and additional advices. Thanks Paul.His fee is very competitive.read more
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